For nearly 40 years, Stephens Chapin Insurance has provided the greater Kansas area with quality insurance products and exceptional customer service. Our staff of knowledgeable, local agents have more than 80 years of collective experience and routinely deliver tailored insurance solutions to individuals and businesses in Lawrence, Eudora, Baldwin City, Topeka, and the surrounding areas.
We are proud to operate our business in Lawrence, and are dedicated to running our agency based on the principles of service, integrity, teamwork, and initiative. We continuously seek innovative ways to improve, and our team takes part in continuing education in order to stay abreast of industry trends. Outside of the agency, we are committed to serving the community where we live and work, and we are involved with organizations such as the Just Food Annual Holiday Food Drive and Lawrence Chamber of Commerce.
Whether updating a homeowners policy or protecting a business property, we offer a variety of personal and commercial products. We also offer Medicare, and our in-house specialist Bill Woody, Jr. holds Medicare and AHIP certifications.
When matching a client with insurance, we review their current policy and identify any potential gaps in coverage. After working together to identify needs and risks, we make appropriate recommendations.
We enjoy building lasting relationships with our clients. However, through the years, we have also built connections with carriers such as Nationwide, Travelers, and Philadelphia. Because of this, we are often able to obtain difficult-to-place coverage that our customers may have had a hard time finding elsewhere.
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When a customer calls our office, they are greeted by a friendly agent instead of a recording. We take pride in our customer service, and make a point to be available for our clients. In the event a client needs assistance outside of business hours, we receive voicemails 24/7 and are mobile and Facebook responsive.
In addition to accessible agents, we also strive to alleviate the stress of purchasing insurance through technology. We are able to process applications and payments over the phone, and our customers can sign important documents digitally.
To learn more about our products and services, please contact us.
2711 W 6th St, Suite A
Lawrence, KS 66049